Samsung launches Galaxy Tab S 10.5 and Galaxy Tab S 8.4

first_imgNew tablet computers from Samsung will feature screens that are richer in color than standard LCDs.These screens, known as AMOLED for active-matrix organic light-emitting diodes, are already found in smartphones made by Samsung and a few other manufacturers. But until now, tablets haven’t used them because larger AMOLED screens are more difficult to produce.Samsung Electronics Co. is trying to change that with its upcoming line of Android tablets, called the Galaxy Tab S. On Thursday, Samsung announced two such models, with screens of 8.4 inches and 10.5 inches, as measured diagonally.The tablets will start selling in the U.S. in July at $400 for the smaller model and $500 for the larger one – the same as comparable iPads. Models with 4G LTE cellular access are expected later in the year.Samsung is the world’s second-largest maker of tablets, behind Apple and its trend-setting iPads. In recent years, Samsung has been gaining market share – at Apple’s expense – by offering a wide range of sizes and quality.Earlier this year, it unveiled a “Pro” brand aimed at professionals. The “Tab” brand has been used on Samsung’s budget tablets and don’t come with a stylus, as Samsung’s “Note” tablets do. With the new screens, Samsung is elevating the Tab line to become its flagship tablet.Besides producing richer colors, AMOLED allows tablets to be thinner and use less power because screens typically don’t require backlighting. But IHS analyst Sweta Dash said the performance gap between AMOLED screens and regular LCDs has narrowed, while AMOLED screens can cost 10 to 30 percent more to make.advertisementSamsung does have the advantage of making its own screens, and the South Korean company can afford to reduce profit margins on tablets if that boosts volume and reduces costs on the screen-production business. What it learns from making tablet screens might even help it one day make affordable AMOLED television sets.Samsung did release an AMOLED tablet in 2012, but it was expensive and didn’t sell well. The new ones will be priced more competitively.The tablets are a quarter of an inch (6.6 millimeters) thick, which is thinner than iPads. The smaller version is also lighter than the iPad Mini, while the larger one is about the same as the iPad Air.The new tablets will sport displays of 2,560 pixels by 1,600 pixels, matching what’s found in the Pro series. By comparison, Apple’s iPad Air is at 2,048 pixels by 1,536 pixels. Apple markets its displays as “Retina” and doesn’t believe more pixels will necessarily be discernible to the eye. Apple is expected to refresh its iPad lineup this fall.Until now, iPad rivals have succeeded largely by undercutting Apple on price, and better hardware hasn’t been enough, said Rhoda Alexander, director of tablet and monitor research at IHS. AMOLED screens could change that, she said, because colors will pop out when compared side by side at a Walmart or a Best Buy.The new tablets will also let people make calls when a Samsung phone is nearby and to unlock the device with a fingerprint. The tablets can support up to eight user profiles, so members of a household can get separate home screens simply by swiping their finger on the sensor.last_img read more

Hacking HSMS Can Sink a Bulk Carrier

first_imgzoom Hackers could sink a bulk carrier by interrupting or manipulating the loading data of its hull stress monitoring systems (HSMS) to cause an imbalance of cargo onboard, UK-based Pen Test Partners said.In order to sink such a ship, hackers would only need to manipulate the loading data, having previously compromised the network either via the satcom unit or a phish, and the manipulated data would show that everything is within tolerances.“The loading continues, without any stress alerts being sounded. The crew are oblivious of this, as they rely on the automated stress monitoring systems. This is what is actually happening, everyone is oblivious until the boat snaps in two,” Pen Test Partners explained.The hull stress monitoring systems were introduced in order to address mounting bulk carrier losses by ensuring stresses did not exceed design specification. Loading would traditionally be supervised by the Chief Officer, with little more than calculators and tables to estimate bending forces on the hull.Nowadays it is done by using electronic strain gauges and accelerometers feeding data to onboard monitoring systems, which can be accessed remotely, via the internet, and through the satcom system.“HSMS vendors, indeed all ship control and reporting system manufacturers need to take security very seriously indeed, otherwise their own system can be turned against the ship,” Pen Test Partners said.“The ship’s master puts his faith in the stress monitoring system to alert to excess stresses; the last thing they expect is for it to mis-report and threaten the fabric of their ship.”last_img read more

Kirk Cousins Is Not Better Than Joe Montana So Lets Fix Passer

Chad Henne2008-181,95975.555.3-20.3 Cam Newton2011-183,89186.466.1-20.3 RatingsRatings In the original conception of passer rating, an average rating was about 67. In 2018, only one qualified passer (Arizona Cardinals rookie Josh Rosen) fell below that threshold, and even then just barely (his rating was 66.7). But what if the standards for what makes a good or bad performance had evolved as leaguewide numbers changed? Pro-Football-Reference.com does a great job of adjusting for era with its Advanced Passing indices, which are centered on an average of 100 with 15 points representing 1 standard deviation in either direction. But I wanted to rescale the building blocks of passer rating itself to see how today’s passing numbers would translate to a rating if the NFL had simply allowed its rating system to change with the times.To do that, I looked at the distribution of stats in each category that goes into passer rating — completion percentage, yards per attempt, touchdown percentage and interception rate — from the sample originally used to craft the formula back in the early 1970s (qualified passers from 1960 to 1970). Specifically, I figured out the spread of values (relative to the league) that, in a given category, led to the minimum number of points (0), the average number of points (1) and the maximum (2.375). Under the hood, passer rating is built around these ranges; it hands out points on that 0-to-2.375 scale in each category, then sums up the four values, divides by 6 and multiplies by 100. (Hence, 67 is supposed to be average — a 1.0 in four categories, divided by 6, times 100.)For any era, we can rescale what performance “should” lead to a given value in each category to keep the relative leaguewide distribution the same as it was when passer rating was first conceived.2Just like with PFR’s advanced passing stats, I calculated these distributions using qualified passers in rolling three-season periods to avoid a strange spread in one season causing overly volatile results. (To qualify, a passer needed at least 14 attempts per team game.) So while, say, Alex Smith’s 62.5 percent completion rate in 2018 was worth 1.0 point, so was Don Meredith’s 49.5 percent mark from 1962. Do this for every category in every season, and you have a stabilized version of passer rating that no longer spirals uncontrollably upward with each innovation in the passing game.Some ultra-high ratings change less than you might expect under this new method. Rodgers’s single-season record of 122.5 from 2011 tumbles all the way down to … 121.1. (He was very good that year.) But other seemingly immortal ratings, such as Kirk Cousins’s 99.7 mark this season, get knocked down quite a bit — in Cousins’s case, he falls to a much more reasonable 81.5 rating. (Anyone who watched a Vikings game this year would surely argue that this is more appropriate.) Similarly, Ryan Fitzpatrick’s 100.4 mark this season — yes, that is real, look it up — gets heavily penalized in the interception category (his 4.9 percent INT rate was more than double the league average), taking him down to an adjusted rating of 77.4.Moving further down the list, Joe Flacco’s decent-sounding 84.2 classic rating properly falls to a mediocre 62.8 after our adjustment, while the 30.7 rating of WOAT candidate Nathan Peterman becomes an 11.6 — perilously close to the minimum possible rating of 0.0. (If Peterman had thrown enough passes to qualify, that 11.6 rating would have “surpassed” Ryan Leaf’s 19.1 from 1998 as the lowest-rated season since 1950.)All told, the new ratings are once again grounded in a world where an average quarterback scores about 70 — not exactly 67 because the rolling distribution includes multiple seasons for comparison3Causing 2018 performances to score slightly higher on average, since this year was a better passing season than 2017. — and as a result, the numbers make far more intuitive sense at a glance than the ludicrously inflated official ratings of 2018: According to the NFL’s official passer rating system, the most efficient quarterback in NFL history is Green Bay’s Aaron Rodgers, with a lifetime mark of 103.1.1Pro football’s passer rating has a possible range from 0 to 158.3. That makes sense: Rodgers is generally regarded as one of the greatest QBs to ever play the game. But if you scroll further down the list, the results become much harder to explain. In the world of passer rating, Kirk Cousins is better than Joe Montana; Derek Carr and Matt Schaub top Dan Marino; and, after one season, Broadway Sam Darnold is running circles around Broadway Joe Namath.Passer rating is often criticized as Byzantine (have you seen that formula?), incomplete (it does not include data on rushing plays or sacks) and arbitrary (again, have you looked at the formula?). Yet its biggest shortcoming might be the way it is unmoored from changes in the game itself. Passing has never been more efficient than it was this season, in which the league’s average QB posted a rating of 92.9. That is remarkably high considering that a quarterback who posted a rating of 92.9 would have led all qualified passers in 15 separate seasons from 1950 through 1986. Clearly, the scale needs recalibrating. 28J. FlaccoBAL84.262.8 PlayerTeamOldNew 12S. Jurgensen197482.782.927N. Lomax198882.778.1 26J. WinstonTB90.264.9 14R. FitzpatrickTB100.477.4 * Minimum 14 pass attempts per team gameSource: Pro-Football-Reference.com 10K. CousinsMIN99.781.5 Ratings According to the NFL’s official system, there have been 93 qualified quarterback seasons since 1950 with a passer rating of at least 100.0, and nine of those happened in 2018 alone. After our adjustment, though, there have been only 46 such seasons since 1950,4Four QB seasons cracked the 100.0 mark under the new system but didn’t under the classic passer rating. and only one of those happened this year — the 103.3 mark Drew Brees put up with the Saints. It’s still a golden age for passing, as nearly half of those 46 seasons have happened since 2000, but we’ve also filtered out 51 “false 100s” — seasons that cracked 100.0 on the old scale but not the new one — of which 47 have happened since 2000.The result of our passer rating adjustment is a much more reasonable career leaderboard that features qualified quarterbacks from a variety of different eras: Deflating the ratingClassic and adjusted passer ratings for qualified* 2018 NFL quarterbacks 8D. Brees201897.785.423J. Unitas197378.378.9 Ryan Fitzpatrick2005-184,28581.160.2-20.9 5P. RiversLAC105.587.3 12D. PrescottDAL96.979.0 Case Keenum2013-181,84484.561.8-22.6 * Minimum 1,500 career pass attemptsSource: Pro-Football-Reference.com 9A. RodgersGB97.683.0 PlayerTeamOldNew 8J. GoffLAR101.183.3 30B. BortlesJAX79.854.5 7C. WentzPHI102.285.1 32J. AllenBUF67.937.1 2P. MahomesKC113.898.5 22R. TannehillMIA92.768.8 23M. StaffordDET89.968.6 PlayerYears PlayedAttemptsOldNewDiff. 6D. WatsonHOU103.185.3 13T. BradyNE97.778.8 A new all-time passer rating hierarchyCareer classic and adjusted passer ratings for qualified* NFL and AFL quarterbacks, 1950-2018 13L. Dawson197582.982.728F. Ryan197078.078.0 29C. KeenumDEN81.256.2 Jameis Winston2015-181,92287.864.0-23.8 4M. RyanATL108.193.4 6R. Staubach197983.486.721J. Garcia200887.579.6 33J. RosenARI66.735.9 Ratings 4T. Brady201897.687.219C. Pennington201090.179.9 * Minimum 1,500 career pass attemptsSource: Pro-Football-Reference.com 25A. DaltonCIN89.666.1 PlayerLast YearOldNewPlayerLast YearOldNew 1S. Young199996.794.216F. Tarkenton197880.480.7 18E. ManningNYG92.472.3 31S. DarnoldNYJ77.649.7 21M. MariotaTEN92.370.6 5P. Manning201596.587.120M. Ryan201894.979.8 Ratings The biggest beneficiaries of our changes are 1950s-era passers like Otto Graham, who originally rated in the 70s (discarding his eye-popping pre-1950 numbers, which were compiled in the upstart All-America Football Conference) but leaps up into the mid-80s after judging him in comparison with his peers. San Francisco 49ers legend Steve Young also gets a boost relative to other great QBs from history, reclaiming the No. 1 slot that he’d held in real life before Rodgers and friends came along.At the other end of the spectrum, nobody loses more points of career rating than Blake Bortles, who somehow has an 80.6 mark under the classic system but falls to 55.2 with our adjustments. Here are the biggest losers between the old and new QB ratings: 7R. Wilson2018100.485.422B. R’lisberger201894.379.0 9T. Romo201697.185.024D. Fouts198780.278.4 10O. Graham195578.284.725R. Gannon200484.778.4 Marcus Mariota2015-181,60589.467.5-21.9 2A. Rodgers2018103.192.517B. Starr197180.580.7 3R. WilsonSEA110.996.5 14D. Marino199986.481.429B. Jones198278.578.0 15K. Anderson198681.981.230J. Kelly199684.478.0 Blake Bortles2014-182,63280.655.2-25.4 15B. R’lisbergerPIT96.575.7 Who’s been overrated in traditional passer ratings?For qualified* NFL and AFL passers since 1950, the biggest shortfalls between adjusted and classic passer rating 1D. BreesNO115.7103.3 11A. LuckIND98.779.1 3J. Montana199492.390.018P. Rivers201895.680.5 17M. TrubiskyCHI95.473.2 Ryan Tannehill2012-182,91187.067.2-19.8 11K. Warner200993.783.726B. Griese198077.178.3 24N. MullensSF90.866.3 Mark Sanchez2009-182,32073.352.5-20.8 16D. CarrOAK93.974.0 27A. SmithWSH85.764.5 20B. MayfieldCLE93.771.7 Derek Carr2014-182,80088.868.4-20.4 19C. NewtonCAR94.271.7 A change like this wouldn’t fix the rest of passer rating’s deficiencies, and it wouldn’t include all the fancy bells and whistles you’ll find in a metric like ESPN’s Total Quarterback Rating. But passer rating itself has always been a surprisingly decent metric within any self-contained era; the team with the higher passer rating (by any margin) in a game wins about 80 percent of the time. It’s the comparisons across eras that have become distorted as the game has changed over time. But a simple fix tethering modern stats to the standards contained in passer rating’s formula would go a long way toward restoring sanity to the metric you still see in every NFL box score and broadcast. The Blake Bortleses of the world might not like seeing their shiny 80-something ratings get dumped into the 50s, but it’s a change whose time has come.Check out our latest NFL predictions. read more

Application filed for 12 story resort in Providenciales

first_imgFacebook Twitter Google+LinkedInPinterestWhatsApp Recommended for you PNP Convention Feb 19 Weekend; South Caicos woman announces at large interest Related Items:12 stories, deserollos group, rufus ewing, Seven Stars, sunset point development company NEW CHAIRMAN, PNP keeps Ewing Coming budget proposes police recruitment and aerial surveillance, says Premier Facebook Twitter Google+LinkedInPinterestWhatsAppProvidenciales, 23 Mar 2015 – The Physical Planning Department has finally received that application for a 12 story resort development in Grace Bay. Sunset Point Development Company has submitted its application for the creation of a 250 room hotel/condominium with reception, conference building, spa building, gym, retail stores, three restaurants, two pools, a rooftop patio lounge and parking. Residents in opposition or concerned about this development are now officially invited to make recommendations with the next 25 days as Gazetted by the Planning Department. This notice was published Friday; the same day the Premier and members of his team gave a Post Cabinet update on resort development in the country. The nation was informed that the Deserollos Group will break ground in Providenciales within 2015. Photo by TCI Yellow Pages was created when a 28-story resort was proposed for Provo.last_img read more

Marcelino unsatisfied with Valencias 21 win

first_imgValencia boss Marcelino Garcia Toral was left to rue his side’s lack of clinical edge in front of goal after narrowly beating bottom side SD Huesca 2-1On the back of drawing for the 10th time in only 16 games at SD Eibar last weekend, Valencia got off to a bright start at the Mestalla against Huesca.Captain Dani Parejo put Los Che in front, after some great play with Denis Cheryshev and Rodrigo Moreno, before Santi Mina was denied adding a second by Huesca keeper Roberto Santamaría.After Carlos Soler was denied by Santamaría in the second-half, Huesca were awarded a penalty after Cucho Hernandez was pulled in the area.The Colombian forward then stepped up to slot the penalty-kick home to even the scoreline at 1-1.However, a stoppage-time winner from Italian defender Cristiano Piccini secured Valencia a fourth win in La Liga this season.Sergio Ramos, Real MadridZidane reveals Sergio Ramos injury concern for Real Madrid Andrew Smyth – September 14, 2019 Zinedine Zidane has put Sergio Ramos’ availability for Real Madrid’s trip to Sevilla next weekend in doubt after withdrawing him against Levante.“It’s a result that doesn’t give us much; we’ve drawn ten games in which we deserved much better results,” Marcelino told the club website.“In Eibar, we deserved to win. This result compensates for one of the many draws that we’ve had.“We hope that this win helps boost our belief in ourselves. We’re a competitive team who have played as equals against big sides.“However, we have had -and still have- a serious problem, which is our lack of goals.“We have to work on this. I’m optimistic and I think that this situation is going to be turned around.”Valencia have now broken into the top-10 of La Liga and will next take on Deportivo Alaves on January 5.last_img read more

The Struts Kaleo Announced As Openers For Rolling Stones 2017 Tour

first_img The Struts, Kaleo To Open For Rolling Stones Tour struts-kaleo-announced-openers-rolling-stones-2017-tour Twitter News Facebook The legendary classic rockers have tapped some unexpected young talent as supporting acts for their upcoming European tour.Brian HaackGRAMMYs Sep 6, 2017 – 3:28 pm The Rolling Stones need no introduction.Nearing the close of the 55th year of their astounding career, they’ve shown no signs of slowing, having recently headlined the opening night of AEG/Goldenvoice’s hugely talked-about rock nostalgiafest Desert Trip, and now readying to embark on a brand new European tour.  The reigning kings of classic rock have made it clear they do not intend to set aside their crowns any time in the near future.What they do seem to be exploring lately, however, is a comfort with leveraging their perpetual fame to exercise themselves as rock and roll king-makers, as well as dynastic rulers.Case in point: the ‘Stones have tapped some exciting young bands to be their supporting acts for their upcoming No Filter Tour, which will see them playing 13 shows across 12 European cities from Sept. 9 through Oct. 25.The tour will kick off in Germany and Austria with opening sets by Icelandic indie-rock rising stars Kaleo, whose breakout 2016 track “Way Down We Go” saw them conquer the Billboard Alternative Songs and Rock Airplay charts in the U.S., and nabbed a Gold certification from the RIAA.  Kaleo will be followed by GRAMMY-nominated American blues singer John Lee Hooker, Jr., for their final night with the Rolling Stones in Spielberg, Austria.Another especially exciting support act the Stones have picked up are “retro-fetishist” English neo-glam rockers the Struts, whose debut lead single “Could Have Been Me” shot to No. 1 on the Spotify Viral Top 50 chart, peaked at No. 5 on the Billboard Alternative Songs chart, and led the band to sell out a total of 20 dates on their first-ever trip to the U.S. Strut’s lead singer Luke Spiller has been called, ” the musical love child of Freddie Mercury and Mick Jagger.”Additional supporting acts announced for the other legs of the tour include Los Zigarros, de Staat, Rival Sons, and the Hellacopters, with GRAMMY winning rockers Cage The Elephant joining the party for the tour’s final three-night victory lap in Paris.For their own part, the Rolling Stones have made it clear they plan to keep their own sets fresh and unpredictable, with assurances that they plan to include, “a couple of unexpected tracks each night and randomly selected surprises,” sprinkled in amongst their catalogue of hit songs and fan favorites.A limited number of tickets for the Rolling Stones ‘No Filter’ European Tour 2017 are currently still available from the band’s website.Charles Bradley Cancels Tour Due To IllnessRead more Email The Struts, Kaleo Announced As Openers For Rolling Stones’ 2017 Tour last_img read more

Samsungs Galaxy Home Mini makes appearance in South Korean beta test

first_img4:05 A Samsung beta test website is providing our first look at the Galaxy Home Mini.  Samsung Samsung appears to have a Galaxy Home Mini after all. While we saw the product make its way through the FCC months ago, Samsung has been quiet about its smart speaker plans in recent months. Now it appears that at least one of its devices is starting to be rolled out to consumers, with the company starting up a beta in South Korea to let interested users in its home country try out the new smart speaker. The beta test, first spotted by SamMobile, also gives us our first real look at the Home Mini, which looks a lot like the larger Galaxy Home that Samsung announced last year but still hasn’t shipped. Galaxy Home Mini Samsung Beta SmartThingsSamsung’s SmartThings will be present on the Galaxy Home Mini.  Samsung We don’t know much else about the presumed Bixby-powered smart speaker, though from the beta page it’s clear that the Home Mini will work with Samsung’s SmartThings platform for controlling smart devices in your home, with infrared for controlling your TV. Interested applicants in South Korea can apply until Sunday to try to take part in the program. It remains to be seen when Samsung might release its two smart speakers and how much they’ll cost. The company didn’t immediately respond to a request for comment. The battle for the best smart display: Google Home Hub… Samsung Galaxy Home Samsung’s first Bixby speaker, the Galaxy Home, revealed Preview • A Galaxy far, far away? Samsung’s Bixby speaker is still a no-show 0 Now playing: Watch this: Smart Speakers & Displays Mobile 12 Photos Share your voice Post a comment Tags News • Samsung Galaxy Home reportedly delayed to later this year Mini Samsunglast_img read more

Female student set on fire for accusing madrasa principal of rape attempt

first_imgAlim examinee Nusrat Jahan receives burn injuries at Sonagazi of Feni on Saturday. Photo: Prothom Alo A female student, 18, was allegedly set on fire at an examination centre in Sonagazi of Feni.The incident took place at the Songazi Islamia Senior Fazil Madrasa centre in Feni on Saturday morning.The victim’s brother Mahmudul Hasan Noman said the Arabic first paper examination was scheduled to be held on Saturday morning. He accompanied his sister to the centre at Sonagazi Islamia Senior Fazil Madrasa. Several students and office assistant Mostafa barred him from entering the centre. He left the centre after dropping off his sister.Earlier on 27 March, principal Siraj Ud Daula was sued allegedly for abusing the victim after calling her into his room. In connection with the incident, the principal is now in jail in a case filed against him. A group of students demonstrated demanding release of the principal while another group formed a human chain demanding his punishment.Quoting his sister, Noman said a section of students backed by principal Siraj Ud Daula took her to the rooftop of the madrasa and asked her to withdraw the case filed against the principal. As she remained silent, three students held her hands while another poured kerosene on her and set her on fire. They fled the scene immediately.As she cried out for help, teachers, students and locals took her to Sonagazi Upazila Health Complex and later shifted her to Feni Sadar Hospital. The physicians there sent her to the burn unit of Dhaka Medical College Hospital for better treatment.Sadar hospital resident medical officer Abu Taher told Prothom Alo that 70 to 80 per cent of her body was burnt. After the primary treatment, she has been sent to Dhaka Medical College Hospital.Madrasa teachers and officials, however, declined to make any comment over the incident. Upazila secondary education officer Nurul Amin told Prothom Alo that he was preparing to send question papers to the exam halls at the time of incident. Hearing her screams, he came out of the room and found the burnt examinee. He informed the higher authorities of the matter.UNO Sohel Parvez, Sonagazi circle assistant police super Saikul Ahmed Bhuiyan, officer-in-charge Moazzem Hossaion, among others, visited the spot.Moazzem Hossain said police had taken the incident seriously and were investigating it. He said the police would identify those who were involved in the incident after the investigation.last_img read more

4 Steps to Knowing What Your Customers Want Better Than They Do

first_img Opinions expressed by Entrepreneur contributors are their own. They don’t know. They think they know, but they’re wrong. They know, but they don’t tell you the truth. Companies famous for predicting customer behavior (like Amazon, Netflix and Pandora) have discovered that “implicit data” (e.g., observed customer behaviors) is much more reliable than “explicit data” (e.g., customer-provided information). Indeed, to predict customer behavior, the most sophisticated companies prefer to observe customers rather than listen to them.How do entrepreneurs get in on this action? Fortunately, business owners now have an array of data and tools to help predict customer behavior, even without the budget and resources of big companies.Related: How to Make Predictive Analytics Work for Your BusinessHere are a few ways to utilize quality data and know your customers like never before:1. Reduce surveys and “be honest with me” conversations. Surveys take a ton of work. You beg people for their time, an unrepresentative group responds (i.e., the ones who like you). You don’t get enough responses to attain statistical significance and results often prove that customer intent doesn’t match future behavior.Direct conversations with friends, advisors and test users are usually misleading as well, because not everyone will be honest. It’s human nature to avoid disappointing an enthusiastic entrepreneur about the product that represents their blood, sweat and tears. Often, you end up with feedback and data that’s falsely optimistic and positive.2. Get accurate, unfiltered customer feedback. Support and observed user testing are a couple great sources for useful customer feedback. Customer support calls and emails are goldmines. People give you direct, clear and candid feedback. This is the blueprint for their upcoming behavior, often revealing things they don’t even realize.A painful but effective feedback source is a service like Usertesting.com, where you can observe someone using your website or mobile app, viewing your product or watching your demo, as they narrate their thoughts in real-time.This unfiltered feedback is invaluable. These people don’t pull punches, so while the comments may seem a steady stream of downers, don’t resist this tactic in favor of asking a friend to give you “honest feedback.” One way helps you build a successful business. The other only helps you feel good about yourself.Related: Leveraging Big Data to Boost Click-Through Rates3. Observe real actions. What people do is always a better predictor than what they say, so analyze their actual usage on your site. Google Analytics is a great starting point, but you should move beyond it to understand individual and event level usage. Tools like Mixpanel or KISSmetrics, give you easy-to-understand data and visuals that are gold for our next step, which is predictive analytics.4. Take a little step into big data. With customer support, user testing and better site usage data, you can start to replicate the efforts of Netflix, Amazon and Pandora to predict customer behaviors. By running all the text from customer support calls, emails, chats and recorded scripts from user testing, natural language processing tools can analyze what words and phrases really signify.You may find that, “This is the last time I,” means a customer can be saved, “sick of“ means they need a special offer, and “This is the last time you,” means they’re leaving. You can also track what language means in the longer-term (e.g., “hate” may mean the customer will stay, but only for a couple months).Machine learning tools will also process site usage data, analyzing current behaviors to predict future behaviors. You can combine multiple customer data sources to see more correlations. People who use a certain credit card may be infrequent customers. People who upload pictures and are under 30 may refer friends. People who subscribe to your newsletter and say “I love your…” in customer support emails may buy your highest priced products.Every entrepreneur is taught the old adage, “The customer is always right.” But analytical tools and predictive analytics are proving they’re sometimes wrong. Stop relying on what customers say to shape your business and instead focus on the data they generate — finally unlocking the power to know them better than they even know themselves.Related: Why the Future of Retail Will Blow Your Mind Enroll Now for Free The problem with asking customers what they want, like, or think is often that: July 24, 2014 Free Workshop | August 28: Get Better Engagement and Build Trust With Customers Now 4 min read This hands-on workshop will give you the tools to authentically connect with an increasingly skeptical online audience.last_img read more

Jetlines appoints Chief Commercial Officer still no word on launch date

first_img Travelweek Group Share Wednesday, June 20, 2018 Tags: Canada Jetlines Posted bycenter_img TORONTO — Canada Jetlines Ltd. says it has hired an ultra-low-cost carrier expert as its new Chief Commercial Officer.Javier Suarez takes over the post effective July 30.Most recently he was Vice President, Network Planning, Revenue Management, E-Commerce with Mexican low-cost carrier VivaAerobus, part of the senior management team that improved profitability from a break-even in 2014 to becoming the most profitable airline in Mexico in 2017.During his tenure Suarez was responsible for growing the LCC’s fleet from 13 to 32 aircraft between 2014 and 2018, managing the majority of commercial functions, including the online commercial distribution and negotiations with various third-party vendors. Jetlines adds that during the last four years he launched 55 routes with a 98% success rate.Suarez’s previous experience includes senior roles with Spanish LCC Vueling Airlines from 2010 to 2014. He managed the network of the airline, growing the fleet size from 38 to 105 aircraft in a four-year span, and defined the Vueling network strategy that operated close to 400 routes that generated over US$2 billion in revenue, according to Jetlines. He was also responsible for launching more than 200 routes over three years, achieving a 92% success rate.More news:  Visit Orlando unveils new travel trade tools & agent perksPrior to Vueling, Suarez was with Qatar Airways from 2008 to 2010 as Senior Strategist.Jetlines CEO Lukas Johnson says: “I am excited to bring Javier to the Jetlines team. Javier’s ultra-low-cost carrier expertise in network planning and revenue management gained with many years of experience at VivaAerobus and Vueling will be invaluable as we continue to develop and deliver on the Jetlines strategy. I look forward to working closely with Javier to build Canada’s first true ultra-low-cost air carrier.”Jetlines announced in May that Johnson, a former SVP with U.S. LCC Allegiant Air, was taking over this month as CEO.Then last week Jetlines announced it had signed a definitive lease agreement for two Airbus A320 aircraft, with delivery scheduled for the first half of 2019.Back in March Jetlines said it was delaying its launch, originally scheduled for this month, and said it wouldn’t have a new launch date confirmed until the second quarter of this year.More news:  Hotel charges Bollywood star $8.50 for two bananas and the Internet has thoughtsIf Canada Jetlines does get off the ground it faces competition from LCCs including Flair Airlines and WestJet’s Swoop. << Previous PostNext Post >> Jetlines appoints Chief Commercial Officer; still no word on launch datelast_img read more